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PLEASE NOTE: WE ARE STILL OPEN ONLINE AND DELIVERING. SEE LATEST COVID-19 INFO HERE
Most of our products come with a warranty. We will be happy to refund or replace your product, should it still be under warranty and you have proof of purchase.
Boots manufacture all of our products for us and will be more than happy to replace or refund the product for you, should it still be under warranty. If you have any further problems please contact them directly at boots.customercare_team@boots.co.ukor 0345 070 8690
Please note: We will not be able to accept returns if the product or its packaging are damaged.
You can return any unwanted products free of charge within 28 days for a refund or replacement by taking the product into your local Boots store. Unfortunately we aren't able to exchange products.
Any Boots advantage card points collected against any product(s) you return for a refund will be removed in accordance with the advantage card terms and conditions. This does not affect your statutory rights.
To claim a refund from Boots, please return into store with proof of purchase
If you have any further problems please contact them directly at boots.customercare_team@boots.co.ukor 0345 070 8690
Unfortunately we do not currently offer shipping outside of the UK. Apologies for any inconvenience caused.
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